Filing A Claim
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In Ontario, you might sue with the Ministry of Labour, Immigration, Training and Skills Development if you believe the Employment Standards Act (ESA), Employment Protection for Foreign Nationals Act (EPFNA) or Protecting Child Performers Act (PCPA) is being breached.

If you’ve lost your task, please visit Employment Ontario to learn how they can assist you get training, construct skills or find a new job.

Filing a claim

You can sue online for any issues associating with the Employment Standards Act (ESA) or Employment Protection for Foreign Nationals Act (EPFNA).

File a claim

You can likewise file a claim online for concerns connecting to the Protecting Child Performers Act (PCPA).

File a PCPA claim

Watch the suing video to understand what to expect when filing a work requirements claim

If you have actually already started a claim

If you have already started or employment filed a claim through the claimant website, you can:

- sign in to continue your claim
- examine the status of your claim
- upload files to your claim.
Creating a My Ontario account

If you have actually previously signed up for the claimant website utilizing a ONe-Key account, please select the sign-in/ produce account button and create a My Ontario account utilizing the exact same email address that was used when you enrolled in the claimant website. If you do not utilize the very same e-mail address, you will not have the ability to see any of your formerly submitted claims. If you need support, please contact the Employment Standards Information Centre.

Sign-in/ create account

Watch the claimant portal video for an introduction of the portal features, including how to sign-up and utilize the website.

Internet internet browser requirements

To file a claim online using e-claim or to access the claimant portal you should use:

- Chrome
- Firefox
- Microsoft Edge
- Safari
Other internet browsers may work, however they are not supported by the e-claim or claimant portal.

PDF claim types

You can also submit an ESA or EPFNA claim using the PDF claim form.

Submit your claim by:

- fax to 1-888-252-4684 or
mail to:

Provincial Claims Centre Ministry of Labour, Immigration, Training and Skills Development 70 Foster Drive, Suite 410 Roberta Bondar Place Sault Ste. Marie, Ontario P6A 6V4


Employment Standards Act claims

Most workers operating in Ontario are covered by the ESA. However, some workers are not covered by the ESA and some employees who are covered by the ESA have special rules and/or exemptions that may use to them.

A claim might be made when you believe your employer has breached your rights under the ESA.

of ESA violations consist of:

- Failure to pay an employee the proper rate of pay and/or public vacation pay, vacation pay or other wages they are entitled to under the ESA.
- Not offering an employee with time off for an entitled leave of lack under the ESA or punishing a worker for taking such a leave.
- Not offering a staff member with wage statements or other needed documents.
To learn more, employment go to Your Guide to the Employment Standards Act or the Guide to unique rules and exemptions.

The ESA is not the only law that uses to Ontario workplaces. The guidelines under the ESA are minimum requirements. You might have greater rights under:

- an employment agreement
- cumulative agreement
- the typical law
- other legislation
If you have concerns about your entitlements, you may want to contact a legal representative.

Time frame for filing an ESA claim

There are time limits that use to filing an ESA claim. Generally, you must sue within two years of the alleged ESA infraction. If you sue within the two-year limit an employment requirements officer will examine the claim.

Similarly, if your company owes you salaries, the wages should have been owed to you in the 2 years before your claim was applied for the wages to be recoverable under the ESA.

Employment Protection for Foreign Nationals Act claims

A claim may be made when you think your employer or an employer has breached your rights under the EPFNA.

The EPFNA applies to foreign nationals who work or are looking for operate in Ontario through an immigration or foreign momentary worker program. For instance, if you are working or trying to find work in Ontario through the federal Temporary Foreign Worker Program, or the Seasonal Agricultural Worker Program, the EPFNA would likely use to you.

Examples of EPFNA infractions include:

- an employer charging you any charges
- a company charging you for hiring expenses (with restricted exceptions).
- a recruiter or company holding onto your home (such as a passport).
- an employer or employer punishing you for inquiring about or exercising your EPFNA rights.
Foreign nationals used in Ontario also have rights under the ESA. For example, if you are not being paid all incomes owed, you may have the ability to file a claim under the ESA.

Time limitations for filing an EPFNA claim

Generally, you need to file your EPFNA claim within three-and-a-half years of the date of the alleged EPFNA violation. Similarly, an employment requirements officer can usually provide an order for cash owed to you under the EPFNA in the three-and-a-half-year period before the date you submitted an EPFNA claim.

Learn more about your rights under the EPFNA.

Protecting Child Performers Act declares

The Protecting Child Performers Act (PCPA) supplies particular office defenses to kid performers who are under 18 years of age working in the live and recorded show business.

It includes minimum rights with respect to hours of work, breaks and payment of travel expenditures.

The PCPA applies to:

- child entertainers.
- their parents.
- their guardians.
- employers.
Sections are implemented by the Health and wellness Program or the Employment Standards Program.

Learn more about the rights of kid performers under the PCPA and read the Child Performers Guideline.

Filing a PCPA claim

You can submit a PCPA claim if you think workplace defenses have not been supplied to a child entertainer in Ontario. Suing is free.

To submit a claim, you should be either:

- a kid entertainer under 18 years of age.
- the parent or guardian of a child entertainer under 18 years of age.
The child entertainer should not be covered by a collective agreement.

To file a claim:

Download the claim type from the forms repository and wait to your computer system.
1. Open the kind with Adobe Reader (download Adobe Reader totally free).
2. Fill in the type with all the needed details.
3. Select the “submit by e-mail” button within the type to submit your claim.
Please just file your claim once.

After you sue:

- You will receive an email verification that includes your claim number.
Ministry of Labour, Immigration, Training and Skills Development staff will examine your claim as rapidly as possible.
Time limits to filing a PCPA claim

Generally, a PCPA claim need to be filed within 2 years of the supposed PCPA offense.

When a claim can not be filed

Generally, a claim can not be submitted if:

- you have actually taken court action against your company for the exact same issue.Note: If you sue with the Ministry of Labour, Immigration, Training and Skills Development and decide to pursue your rights through the courts, you need to withdraw your sent claim within two weeks after it is submitted.


This claim type is not intended for you if:

- you work in a market that falls under federal jurisdiction.
- you desire to submit a complaint about occupational health and security.
- you wish to submit a human rights complaint under the Human Rights Code.
- you desire to sue with the Workplace Safety and Insurance Board (WSIB).
What to anticipate after you sue

Claims are examined in the order that they are gotten. The amount of time it takes for a claim to be appointed varies, depending upon a number of factors, including the amount of incoming claims. Anyone who submits a work requirements claim gets a verification and is appointed a claim number. You will be called by the ministry once the claim has actually been assigned for investigation.

The claims investigation process can take several months. Most of the times, a claim is designated to an early resolution officer (ERO) for preliminary examination. If the claim is not dealt with by the ERO, the claim will then be assigned to a work standards officer (ESO). The ESO completes the investigation, provides a composed decision and takes enforcement action if required.

To avoid delays with processing your claim, please make sure all details is appropriate and employment supporting files are submitted. If you are submitting a grievance, you need to sign up for the claimant website so you can visit to see where your complaint remains in the process.